PUBLISHED: Sep 15, 2022

SaaS Pricing Page Checklist

Arkin Khemchandani
SaaS Pricing Page Checklist
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What is a SaaS pricing page?

Your SaaS pricing page is the landing page that lists the different pricing plans or tiers available to customers, along with the benefits and/or features included in each tier.

Once you’ve developed a pricing strategy that bundles the various features of your product into separate tiers aligning with the needs of your buyer personas, you need to showcase it by creating an easy-to-understand pricing page.

Why is the pricing page pivotal for your SaaS business?

Your pricing page is the last stop in a prospect’s conversion journey. This is your chance to nudge and guide your prospect to subscribe to the right pricing tier, or at least give your product a spin with a free trial.

A well-crafted pricing page is vital for your SaaS business, in order to:

  • Clearly communicate your product’s value and positioning
  • Build better credibility with social proof
  • Increase free trial sign-ups
  • Boost conversion rates and revenue

SaaS pricing strategy: what the numbers say

  • A 1% improvement in pricing can lead to a 12.7% increase in profit.
  • Yet, the average SaaS startup takes just 6 hours to decide on pricing.
  • 40% of companies take a value-based approach to set prices based on the value customers perceive the product to have.
  • 38% of SaaS businesses charge based on usage so customers only pay when they use the SaaS product.
  • 30 days is the most common free trial period.
  • 31% of SaaS companies say they offer very few discounts.

A 14-point checklist to craft an effective SaaS pricing page

Nail your SaaS pricing page design by checking off these best practices:

  • While it’s easier to check your competitors’ pricing and slap similar rates, invest the time to survey and analyze your audience segments to create personas for a value-based, scalable pricing model. Pick a value metric to represent what the customer pays for, such as per user, per GB of storage, the number of emails, etc.
  • Align each of your pricing plans to a single buyer persona, both in terms of packaging (i.e. features included) and the amount you’re actually charging. The personas should be created based on:
    • The size and type of your target company
    • Their pain points
    • The perceived value of your feature sets
    • Price sensitivity data showing pricing ranges that each persona will pay for their desired features
  • Craft a strong headline for the page, conveying your product’s core value proposition. For example, Grammarly’s former pricing page headline was “Elevate Your Writing”. 
  • Name the price tiers after the customers’ group. For example, “Bootstrapper | Startup | Enterprise” or “Basic | Plus | Enterprise”. Aim for a maximum of four tiers (including the custom quote-based plan, if any).
  • Under each pricing plan column, share a bulleted breakdown of the key features offered.
  • To showcase all features of each tier, create a detailed plan comparison table below the fold with checkmarks for features available in each tier.
  • Provide a dropdown to easily convert currencies.
  • Add an FAQ section to give more clarity about your product and pricing tiers. Link to your blog posts, guides, case studies, videos, or other downloadable marketing materials.
  • Mention clear information on the free trial period, cancellation/refund, data privacy policy, and upgrading/downgrading subscriptions.
  • Keep the CTAs big, bright, contrasting, and above the fold.
  • Leverage psychology:
    • Price anchoring: Highlight your most valuable (but mid-priced) plan with a label such as “Recommended”, “Popular”, or “Best value” and color contrast.
    • Psychological pricing: Decrease your prices slightly to have odd numbers. For example, $19 vs. $20 or $79 vs. $80.
  • Encourage upfront, annual payments over monthly payments with subscription discounts to improve ARR and reduce churn. Include a toggle to see pricing for monthly vs. annual payment plans.
  • Showcase social proof and credibility with your best customers’ logos, testimonials, and success stories, along with vendor security logos for payment processing.
  • Give options to contact sales and live chat in case prospects have additional questions.

As per research by ProfitWell

  • 100% of SaaS websites analyzed offer a free trial
  • 93% offer enterprise or customizable plan options
  • 76% give the option to contact sales or support for more questions
  • 66% include a FAQs section on the pricing page
  • 43% offer freemium plan options
  • 13% have a live chat popup

Key SaaS pricing page metrics you need to track

Keep track of how effective your pricing page is by monitoring these critical metrics:

  • Time on page: Longer time-on-page can often suggest that you need to simplify your page design and better align your pricing tiers with buyer personas.
  • Bounce rate: If people bounce right after arriving on your pricing page, it might indicate that it needs a change, say, in terms of value alignment or ease of use.
  • Conversion rate: A low conversion rate means visitors aren’t signing up for a free trial, subscribing to a plan, or requesting a demo, which is a clear sign your pricing page or strategy needs work.
  • User behavior: Analyze how visitors interact with your pricing page — scrolls, mouse movements, CTA clicks — using heatmaps and session recordings. Include a short feedback box or microsurvey to get quick feedback from visitors. Suggested tool: Hotjar.

Found this checklist useful? Here’s a handy infographic version you can share with your colleagues and network.

Arkin Khemchandani

Arkin is a content marketer at Growfusely - a SaaS content marketing agency specializing in content and data-driven SEO. Besides work, he's an ardent recreational runner who loves beaches and trance music. Connect with him on Twitter: @arkin008

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